About Us

OnAqua is the exclusive dealer of Aquaglide in Greece and Cyprus. Apart from Aquaglide we are official dealers of Mistral, LaNoria and several other major Water Sports Companies. Water sports is our business for more than 10 years, and since day one, we are providing the highest quality products and customer service to our clients.

Together we make a difference

Our vision is to provide our customers with the best possible shopping experience from start to finish, with an intelligent, searchable website, easy-to-follow instructions, clear and secure payment methods, fast, quality delivery and customer support and service after each purchase.

Privacy Policy

OnAqua makes sure that the personal information you provide us is treated confidentially. We respect the privacy of everyone using our website.

OnAqua might use the data gathered to deliver its clients the following services: with your permission, we might use your email address to let you know about the development of the website, and about special offers and campaigns. If you no longer want to receive this, you can unsubscribe on our website.

OnAqua does not sell your information

OnAqua will not sell your personal information to third parties. Our employees and third parties we engage are obliged to respect the confidentiality of your information.

Disclaimer

1. The following is understood in this disclaimer:

  • the owner: the owner of the website;
  • use(s): all conceivable actions;
  • you: the user (visitor) of the website;
  • the content: all of the content presented on this website;

2. The below is viewed applicable to this website. By using the website, you agree with this disclaimer.

3. The content is compiled by the owner with the utmost care possible, yet the owner accepts no liability regarding any possible inaccuracies that might be displayed.

4. The owner is not responsible for content on the files linked to the website and/or websites referred to.

5. Unauthorised or improper use of the content or parts thereof infringe on intellectual rights.

6. Permission to use the content displayed or parts thereof on at location accessible publicly must be requested from us in writing.

If you still have any queries or doubts, please contact us through the contact page. We reserve all rights.

Cookies

Cookies are small pieces of information that are stored on your computer by your browser in order to improve your experience.

Should you have any further question about this disclaimer, please contact us. Our customer service team will assist you further if you need any information about your details. Should we need to amend our disclaimer, you will always find the most recent information on this page.

Terms & Conditions

Our terms and conditions are always available on request. You can contact us and one of the members of our customer service team will inform you accordingly.

Shipping Conditions

We can ship products anywhere in the world. Depending on the volume of the products we are able to transport each order through several major transport companies. Transport cost is calculated before the completion of each order. Delivery also depends on the volume of the product and the delivery address. You will be notified and informed about the transport cost and the exact delivery date when you place your order and only following your agreement the order will be finalized. It usually takes 2-4 working days for delivery in Greece and Cyprus, 8-10 days for delivery to the rest of the world.

For small products a courier service is available, delivering products in Greece and Cyprus in 1-2 days, with the cost ranging between 4-8 euros.

FAQ’s

Below you will find the most common questions we get asked. If you can’t find your question in our FAQ’s section please contact us and we will reply as soon as possible.

You can contact us and we will send you all the requirements needed for a permit.

All of our aqua park products are EN 15649 certified. All of our products comply fully with European legislation.

Absolutely. This is one of the major advantages of our aqua park products. We can increase the capacity of your aquapark at any time.

All products are shipped with a warranty. In such cases we will replace the faulty product as soon as possible. The only requirement from your behalf is to return the faulty product in the same package and condition that you received it.

Yes. Our very experienced team can install your aquapark.

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